How long does it take to get a refund?

Once we've verified the issue, we process your refund within 5-7 business days.

• When the refund is processed, you get a confirmation email.

• The exact time before the money shows up depends on your bank or payment provider.

• If you have questions about your refund, email our support team and we'll give you an update.

• If your bank also charged an international transaction fee, see international transaction fees.

Read more about when you can get a refund in how returns and refunds work and what to do if you're not happy with your order.