I didn't get an order confirmation email. What should I do?

First check your spam or junk folder. If the email isn't there, email our support team with your name and the email address you used, and we'll check your order and resend the confirmation.

Missing order confirmation email

Confirmation emails sometimes end up in the spam or junk folder, so check there first.

Still can't find it?

Email our support team and include:

Your name
The email address you used for the order
Any other details about the order, such as what you ordered and when

We check your order status and resend the confirmation email if needed. You need the confirmation to know that your order went through and to follow it.